Your twin runs demos, walks new users through activation, handles support in 29 languages 24/7. It speaks like your best PMM, knows your product like your best SE.
Each one patched by your twin — with your positioning and product docs.
Pain: User signs up at 11 PM from a timezone 8 hours ahead. Stuck on step 2, abandons, never comes back. Your CAC just evaporated.
Fix: Twin greets in their language, walks them through activation in real time, answers product questions. Activation no longer needs your office hours.
Pain: Lead wants a demo; earliest slot is 3 days out; they cool down or sign with a competitor who demos immediately.
Fix: Twin runs an instant product demo by voice/video with your actual positioning, answers tech questions, books a human call only for enterprise.
Pain: 80% of tickets are 'how do I X', 'why doesn't Y work', 'where is Z'. Your team burns through SLA answering the same things.
Fix: Twin answers instantly with docs links and video walkthroughs. Human support handles only truly novel issues — 90% ticket deflection.
Pain: PMs don't have time to keep docs current. Users ask about features, docs lie, trust erodes.
Fix: Twin reads changelog, release notes, Slack discussions — answers from the most current source, not stale docs.
Pain: Each enterprise prospect = 300 security questions. Your sales eng spends 8 hours/account filling forms.
Fix: Twin drafts RFP/security answers from your policies and prior submissions. Sales eng reviews in 45 min.
Pain: User asks about a feature that happens to be on a higher plan. Support answers generically; never flags to sales.
Fix: Twin detects expansion signals in conversations, routes to the right rep with context — you capture revenue you were missing.
Based on a growing SaaS: 500 signups/month, $100 MRR per active user. Scales with volume.
| Metric | Without twin | With DiGTwin | Your monthly saving* |
|---|---|---|---|
| Signup → activation rate | 28% | 55% | ≈ +135 activations/mo |
| Support ticket volume | 1,200/mo | 130/mo | −90% · ≈ $7,200/mo |
| Time to first demo for a lead | 3 days | 0 (instant) | +40% demo→paid |
| RFP/security response time | 8 days | 1 day | +enterprise win rate |
| Languages supported natively | English | 29 | global expansion |
| Expansion signals caught per month | 8 | 45 | recovered revenue |
| SaaS monthly net lift (activation + deflection + expansion) | ≈ $22,000+ | ||
*Combination of activation lift, support cost reduction, and expansion capture. Scales roughly linearly.
Past reports, briefs, Slack/email exports, Notion docs — RAG ingests instantly.
5-minute recording — the twin replies by voice and can appear on video if you want.
Two minutes to define tone, off-limits topics and escalation rules.
Correct any reply — the twin learns your judgment call for next time.
Grounded in your docs + changelog + release notes. If uncertain, says so and offers to route to a human. You can audit answers daily.
Yes — Stripe, Paddle, Chargebee integrations read-only for billing state. Password reset, plan changes via your API with user auth.
Yes — drop-in widget, custom domain, full styling. Also Intercom/Crisp/Zendesk integration to coexist with humans.
Confidence thresholds, audit sampling, escalation rules. Prod monitoring alerts on low-confidence patterns.
SOC2-ready, GDPR-compliant workflow. On-prem or sovereign cloud for regulated segments.
Free plan, widget live in 1 day, metrics move within 2 weeks.
Start freeOpen in English? EN version.