Your twin answers clients in your agency's tone-of-voice, runs discovery and brief collection to your spec, drafts weekly status updates. Account teams shift from chat-babysitting to strategy.
Each one absorbed by your twin — without losing the brand voice.
Pain: Your AM has 12 clients. Each expects 30-minute reply time. When she's on a call, 5 others wait — NPS suffers.
Fix: Twin replies in your brand voice instantly, handles 80% of routine, escalates only real decisions to the AM.
Pain: Client gives 3 details; AM chases 10 more; brief goes to creative missing the key answer. Rework blows margin.
Fix: Twin runs full brief interview against your checklist, won't let it close until complete, delivers structured doc to creative.
Pain: Every Friday, AM writes 15 status updates — tasks done, next steps, blockers. Same structure, different copy-paste.
Fix: Twin drafts all 15 from your project management data in your brand voice. AM reviews and sends in 45 minutes total.
Pain: Lead comes in; AM runs discovery; strategist writes proposal; senior reviews. Cycle is long; client cools or finds a competitor.
Fix: Twin runs discovery in your agency's voice, drafts a first-pass proposal from your case-study library. Strategist polishes — cycle drops to 3 days.
Pain: Designer: 'what's the brand's tone?'. Copywriter: 'who's the audience?'. Each answer costs AM 10 minutes.
Fix: Twin owns the client's brand book and history; creative queries twin directly with full context in seconds.
Pain: Global brand asks for campaign in 5 locales; you outsource, quality is uneven, client complains.
Fix: Twin adapts copy across 29 languages in your brand voice — consistent, on-message, your in-house review on top.
Based on a 15-person agency with 20 active accounts. Scales with retainer volume.
| Metric | Without twin | With DiGTwin | Your monthly saving* |
|---|---|---|---|
| AM hours/week on routine replies | 25 h | 5 h | −80 h/mo · ≈ $4,800 |
| Time to close a brief | 3 days | 4 hours | creative unblocks faster |
| Hours on weekly status reports | 6 h | 0.75 h | −21 h/mo |
| Discovery → proposal cycle | 14 days | 3 days | ≈ +30% win rate |
| Rework caused by incomplete briefs | 22% of projects | 6% | margin recovery |
| Languages served in-house | 2 | 29 | global retainers open |
| 15-person agency — monthly margin recovered | ≈ $22,000+ | ||
*Based on $60/hr AM + $120/hr strategist. Real lift is margin protection on retainer portfolio.
Past reports, briefs, Slack/email exports, Notion docs — RAG ingests instantly.
5-minute recording — the twin replies by voice and can appear on video if you want.
Two minutes to define tone, off-limits topics and escalation rules.
Correct any reply — the twin learns your judgment call for next time.
It's trained per-client on brand books, past deliverables, email threads. Not a one-size LLM — a specific voice per account.
Asana, Monday, Jira, Notion, ClickUp — all native (read + comment). Trello, Basecamp via webhook.
Disclosure level is per agency. Most use 'AM's assistant' framing (honest + non-disruptive); some go full transparent.
One twin per client account — separate brand voices, separate knowledge bases, separate permissions. No cross-leak.
Per-account encryption, role-based access, full audit log. On-prem option for enterprise accounts.
Free plan, 1-week brand voice tune per account, impact within the first retainer.
Start freeOpen in English? EN version.