Your twin handles routine client questions in your voice and within scope, qualifies new-matter intake against your ICP, drafts standard documents from templates. No legal advice. You stay on billable work.
Each one handled by your twin, within strict legal/ethical scope.
Pain: You take intake calls to assess fit. Half aren't a match. That's 10+ unbilled hours a week you'll never recover.
Fix: Twin runs first intake, collects key facts, qualifies against your matter types and jurisdiction, schedules only real prospects to your calendar.
Pain: 'How long does an LLC filing take?', 'Do I need to report this?', 'What's your retainer?' — your admin repeats these 30 times a day.
Fix: Twin answers these with your exact phrasing and current pricing, flagging only anything outside standard practice.
Pain: NDAs, engagement letters, basic agreements — each takes 30+ min of paralegal time to personalize. 100+ a month.
Fix: Twin drafts from your templates using intake data, fills in parties/dates/specifics, paralegal just reviews.
Pain: Clients call to check status; you stop drafting mid-brief; context switch costs 20 min. 5 of those a day = a lost morning.
Fix: Twin pulls current status from your matter management system, explains next steps in your voice, escalates only genuine questions.
Pain: Client doesn't understand your scope; months in, you discover they expected something you never offered.
Fix: Twin walks every prospect through 'what we do and don't do' during intake and sends written confirmation before engagement.
Pain: You operate in 1–2 languages; international clients require translators or lose patience waiting.
Fix: Twin runs intake and routine communication in 29 languages natively — with your own tone and style preserved.
Based on a 3-attorney boutique firm at $300/hr avg. Scales with firm size.
| Metric | Without twin | With DiGTwin | Your monthly saving* |
|---|---|---|---|
| Hours/week on intake calls | 12 h | 2 h | −40 h/mo · ≈ $12,000 billable recovered |
| Share of intake → paid matter | 35% | 70% | 2× conversion |
| Hours/week on FAQ | 10 h | 1 h | −36 h/mo · ≈ $1,080 admin |
| Minutes per routine document | 35 min | 7 min | −47 h/mo paralegal |
| Bad-fit clients per quarter | 8 | 1 | fewer writedowns |
| Response speed to existing clients | 12 h | 5 min | +retention, +referrals |
| Boutique firm monthly uplift | ≈ $16,500+ | ||
*At $300/hr attorney + $30/hr admin + $80/hr paralegal. Scales with your rates.
Past reports, briefs, Slack/email exports, Notion docs — RAG ingests instantly.
5-minute recording — the twin replies by voice and can appear on video if you want.
Two minutes to define tone, off-limits topics and escalation rules.
Correct any reply — the twin learns your judgment call for next time.
No — and it's explicitly locked out by policy. It handles intake, status, logistics, general information only. All legal advice routes to the attorney.
Twin is always transparent that it's an AI assistant, not a lawyer. Scope is narrow, disclosures explicit. Jurisdictions vary — you configure accordingly.
Your firm's knowledge base is private, encrypted at rest, never used for training public models. Standard firm-level access controls apply.
Clio and PracticePanther — via API (live in Q2). Others via RAG file ingest today. Calendar (Google/Outlook) — native.
Documents stay in your account, encrypted, access-scoped. For regulated regions we deploy on-prem or in sovereign clouds.
Free to try, 1-week policy tune, real impact.
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